Average Reviews:
(More customer reviews)Good thing for Rick V's review below. Otherwise I would have returned this great router.
If you are a Verizon DSL customer, it is possible that you can't connect immediately to the Verizon DSL service due to the WAN IP Lease expiration issue Rick described below. However, after disconnecting the old Westell modem and waiting for a few hours, the lease on the WAN IP had expired and the Verizon server had issued a new WAN IP to the new router. From that point on the auto-configuration worked like a charm. My advice:
1) don't call Verizon customer service - they are clueless about this issue
2) don't call Actiontec customer service - they told me that the router just does not work with Verizon
3) disconnect your old modem the night before your new Actiontec shows up. That way you are ready to go immediately.
Also, Rick V mentioned below that the router does not support WEP incryption, but only WAP incryption. That is actually not correct since the "Advanced Wireless Set-up Option" allows you to select what type of incryption you want.
Now that that's out of the way I can summarize as follows:
- Set up is really easy and fast (even for Verizon customers, if you follow my advice)
- Range is great. My router is located on the first floor and I still have 54 speed on the second floor in the opposite corner of the house
- documentation is good
- configuration is very intuitive
- just with any other g routers, you can get interference from 2.4 GHZ cordless phones. I would position router and receivers away from a phone basestation
- I was able to reclaim some space on my desk due to the integrated nature (modem and router) of this product
- the already great antenna can be replaced with one of your liking, if you feel inclined to do so (it is screwed on)
- the router is a little bigger than many other routers, but standing up it does not really matter
- it was easy to get to a life customer service person. However, they also did not know about the Verizon WAN IP lease issue
Hence, I can highly recommended this modem/router.
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