Average Reviews:
(More customer reviews)After doing a lot of research for multi-function printers I selected this printer and love it! I wanted a laser since it's cheaper to maintain (no $$$ ink cartridges) and didn't really need color (since I have a very nice photo printer for the rare times I want to print in color). I love the duplex mode (double side printing) to save paper and it'll automatically print 'n' pages to one physical page which is also handy. I have it networked between my computer and my husband's so we both can use it. (DSL connection with separate Linksys router and DSL modem.)
All wasn't 100% rosey at first.... I connected it via my network and it worked great but due to a problem using it while connected via VPN to my employer, I decided to use the USB connection (when I was on VPN I couldn't see the printer). I got all features working fine except for the scanning (it wouldn't scan at all). After reading so many bad reviews of Brother's tech support I was leary to call them but after many reinstalls w/o luck, I finally called them. The support folks were GREAT!! I ended up calling twice; one for help uninstalling the network drivers and again for a scanning problem. The second call I was on the phone for almost an hour and they found a patch (from Scansoft) to my original VPN problem as well as a registry patch (from Microsoft) for the USB scanning problem. The fix for the uninstall problem was because I had to log in as Administrator not just be in the admin group (I'm running Win2k) so that's why I couldn't completely switch from network connection to USB (the network drivers were still partially installed). In both calls, the tech support folks were helpful, pleasant, and knowledgeable.
The only remaining problem is configuring the fax with an answering machine. The manual has a lot of info but their explanation of the features for the fax isn't all that clear. Right now I don't need the fax much so I'll wait a bit and call tech support back again later.
I love this printer, I like that it has all the features I need in one nicely packaged unit, and for a change, I have good things to say about a company's tech support. (Every company says customers are number one, but only a tiny % actually mean it.)
Other reviewers have complained about the included scanning software (Paperport 8.0 SE from Scansoft) but so far so good, it works ok for me. I haven't tried the OCR feature though but supposedly it'll let me scan pure-text documents for later edits (like in Word) as well as let me search for docments by providing words inside of the document (not just file name which isn't too useful).
I ended up purchasing this printer at PCuniverse (free shipping and no sales tax) for the same price listed here. The reviews of the MFC 8840 printers in Amazon were a great help in selecting which printer to purchase.
Click Here to see more reviews about: Brother MFC-8840DN Network Multifunction Laser Printer
The Brother MFC-8840DN multifunction laser printer offers fast printing, up to 21 ppm (draft); crisp resolution, up to 2,400 x 600 dpi; plus great copy, scan, and fax performance. A complete range of easy-to-use front-mounted controls facilitateseasy walk-up single-job use, while Ethernet connectivity accommodates workgroup sharing.
With versatile paper handling, the MFC-8840DN performs two-in-one and four-in-one copying, automatic duplexing, poster copying, and reduction/enlargement options from 25% to 400% in 1% increments. It also has a 50-sheet ADF for even greater convenience.
The MFC-8840DN offers your choice of Ethernet (10/100BaseTX), USB (2.0), and parallel connectivity, and is PC and Mac compatible.Fax features include a built-in 33.6 Kbps modem, 300 speed dial locations, 40 one-touch dialing locations, and more.The MFC-8840DN also allows access via PC fax interface.
What's in the Box MFC-8840DN, ADF, power cable, AC power adapter, Quick Reference Guide, CD (software), warranty information
Click here for more information about Brother MFC-8840DN Network Multifunction Laser Printer
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